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James Llewellyn

2 Days Ago

Delay Question On Artist Profile Updates

Hi, I did a big update on my artist profile - deleting and adding new art. The changes on my android phone were immediate but on Apple browsers like Safari it still hasn't updated after several days and still showing deleted art. Obviously this stops me from putting on social media as worried that Apple users wont see the new artwork I'm promoting to sell as prints. I was wondering if anyone else has had this problem when updating and how long it could take. Maybe a week or more? It has been several days now :(

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Mike Savad

2 Days Ago

Its instant. But if you have any weird characters like an apostrophe, curly quotes etc, it will mess up the format. You need to strip out any off characters out of there and it should show. Not sure how this stops you from promoting.


---Mike Savad

 

Dale Kincaid

2 Days Ago

Both your FAA and premium web site are identical showing 51 pictures on my PC with Chrome and Edge. Don't know if that helps. You'll probably hear to clear you cache and such. Changes usually update for me within 48 hours.

 

James Llewellyn

2 Days Ago

Thanks. There should only be 21 images. I deleted the others which I painted years ago and my style has changed.
Update is taking too long.

 

Jessica Jenney

2 Days Ago

I see 21 images on your images page.(although the count says 51)

On your shop page I can see your deleted images. The Shop page takes longer to update.

 

James Llewellyn

2 Days Ago

Ah. Thanks Jenny.

 

Search pages can take 48+ hours to show changes

 

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