Pinterest Pins Missing Link To Faa Or Pixels Site

It seems as though Pinterest has made some changes. When I am logged out of Pinterest the links on all pins are visibly clickable. When I am logged into Pinterest the links to other people's pins are the same, but are hidden on my pins under the 3 dot menu at the top.

Interesting. Who would know that you have to click on the three dots to get to the website? Seems like a backwards step to change it so that you have to click on the three dots. Actually, it doesn't seem like a Pinterest change because then it would be the case if I pinned from other sites as well but it is only when I pin from FAA/Pixels (using the Pinterest extension) that there is no obvious link to the site.

I looked at my profile incognito (in a private window) so I could see what the public sees and the link to the website is very visible as a big button on my recent pin that I pinned this morning. So it seems the extra click on the three dots is only for you when you are logged into your Pinterest. Potential buyers still see the link right up front.

With the changes they've made, it does look like pins shared through the pinterest extension is missing the website, but it is seen under the 3 dots which is inconvenient. Most people are logged in when looking at Pinterest and I'm seeing the same on everyone else's pins too but it's different if logged out. Pins that are done organically still show the website logged in or not.

Thanks Shelli and Jennifer. I agree with Jennifer that most people are logged in when looking at Pinterest so they won't see the links on anyone's pins, just like I'm not seeing the links, without clicking on the three dots (and who would know that they're supposed to click on the three dots). I don't understand why it is only FAA and not other sites. Is this a glitch with FAA?

I'm seeing a difference between FAA versus another site than I pin from. Since the Pinterest icon on FAA, the Pinterest app, and the Pinterest browser extension don't work for me, all of my pins for FAA are created manually - upload an image, and fill in the form, including the link. None of them show the link - you have to click the three dots for a dropdown menu to find the link. The link works when I click it, but I don't know if the URL maybe differs in some way from creating through the other aforementioned methods?

The pins I've created from another platform on Pinterest all show the link, no matter how I created them.

If it helps for troubleshooting, I was looking specifically at pins of acrylic prints, with URLS that point back to FAA, not Pixels.

I've let Sean know

Thanks Abbie.

Thanks for that bit Jennifer. It seems that organic pins are the latest thing they are pushing. that is unfortunate for us and I also think it is for them as well. They need to make it more user friendly for everyone no matter how we save pins. That is very short sighted of them if you ask me and probably won't last very long. We may just have to wait it out. Like a lot of the changes in the past it might be a passing fad.

Shelli, I don't think this is a Pinterest issue, but rather a FAA issue. I can see links on all my posts on Pinterest except the ones I have pinned from FAA/Pixels.

It should carry over the title and description from FAA too, and the last time I checked it wasn't doing that, so I stopped pinning.

And here I was thinking it was an issue with Pinterest. I've noticed this for a while since I have Pinterest Boards for 2 of the groups I administer on FAA and pin images to them on a regular basis. It would be great if FAA could fix this so that links will appear again. Please keep us posted, Abbie. Thanks for bringing this up, Yolanda!

As Shelli mentioned, Pinterest is constantly trying new things (some seem quite stupid at first glance). Most of the time I just keep cool and carry on ;-)

I pinned some FAA images yesterday (from my Artist Website) and checked the links. Well, they were visible for some hours. Then they vanished and I had to click the 3 dots (I guess no one is doing this) to see the 'visit site' link.

And yes, it seems to differ. Other pins from other sites still have visible links.

It is a recent change. I just got a Pinterest account 4 weeks ago and it was showing the links on each image then.
I just noticed this week, all the links have disappeared.

It doesn't seem to matter whether you create an organic pin or use the Pinterest extension, the link does not show up. I've tried creating a pin organically and pasting the link in but it still doesn't show on the pin. Nobody would know to click on the three dots. I wonder what is the point of pinning from FAA to Pinterest at all if the link isn't there? This is definitely an FAA issue as I have no problems with any other site I pin from.

Well I was going to complain because the pins I saved from FAA main site actually have a link to the FineArtAmerica Pinterest page that shows on the front without clicking the three dots, which you do have to do to see my page on FAA and look at the product I pinned.

But when I clicked on it I noticed that one of my own images is being used as the cover for a board called "Aircraft" So... how can I complain about that? I can't. They have over a million followers and 10 million monthly views as opposed to my 2.5 thousand followers and 195 thousand monthly views.

So I just checked and the pins from my premium website do not have that link as it should be... unfortunately you do have to click the three dots to visit my site.

And yep, you are right, the pins from my other sites all have a link back to the product page right up front, so I am also inclined to think this is an issue on FAA side not Pinterest.

I do want to thank whoever pins for the FAA Pinterest boards for using my image as a cover! that exposure is priceless to me.

Pinterest is where I promote my work, so this serves as a disincentive for me to upgrade to a premium account. I wish it were otherwise, but this creates further doubt about the value of expanding my efforts here. It's already easier for me to do so from competing platforms where I face fewer limitations, so I guess I'll be shifting my focus elsewhere.

UPDATE~

I just pinned some work from my premium site and the link is on the front of the Pin now !! not hidden behind the three dots!

This is very good and I hope it is here to stay!

Thank you to Abbie and Sean for getting this fixed for us!


Caveat:: I use the browser pin it button extension to make my pins with... so if it is not working for you from the art page you might look into installing the pinit button.


https://help.pinterest.com/en/article/save-pins-with-the-pinterest-browser-button

((sorry that is not a live link, copy and paste it into your search bar and it should work))

I'm seeing the link while logged in on a new pin - for now. I think I'll wait awhile to see if it holds, before I think about whether to bother redoing my previous pins.

Oh Shelli you had me so excited - but unfortunately it was short lived. I've tried from FAA site and my premium site and tried pinning different ways, including being logged in and out, but I just cannot get that link to show up, and yes, I have the browser pin extension but it still doesn't work.

Sorry to hear that Yolanda!

Maybe it is being fixed in stages. I will check again soon and see if it is still working for me

@Shelli: Are your links still visible on the front of the Pin? I pinned some this morning (from my Artist Website), and the links were there. Now all of them are gone, hiding behind the three dots.

Just wow! @ Mathias, Yeah mine are gone now too behind the three dots.

Then some of mine have "Shop the look" that leads potential buyers off of my pin before they even figure out where the link is hidden... very disappointing.

I am sure if we paid for ads the link would be right up front. That is probably what this is all about. monetizing Pins for Pinterest benefit.

The pin I created manually yesterday still has the link up front. We'll see how long that lasts.

How did you go Stephen? For me, I finally got a link on one of my pins yesterday and today it's gone.

I was trying to avoid starting another discussion but do I need to start a new discussion about my issue since it is different?

I have not received any email responses back. First email was yesterday am, then I emailed again this am after seeing Abbie's message by adding in the heading (my issue is different). I would love to be able to pin products again from Premium site but I still can't. Pinterest tells me the Premium site does not allow pins from the product pages. They say the issue has to do with the website blocking those product images. I'm not even able to do pins manually using the "Save From Site" option for the image. It says "Sorry! This site doesn't allow you to save Pins." or with the Pinterest extension button. It's too time consuming to save the image to computer then do a full manual pin.

All this started because I updated some things through the Premium Site. Didn't have any issues until I did that but I didn't touch anything that had to do with SM.

Jennifer - "I don't want to pin from FAA or Pixels as the person can go off and look at others" - I don't think that is the case with your Pixels site, only FAA.

Your issue with the Pinterest extension on your premium site is a different issue to this thread.

I discovered a way to fix both problems temporarily (this discussion issue and my issue which Abbie, are 2 different issues)

Instead of using the Pinterest extension button (since it will not pull up products on my premium site - works for everyone else's premium sites and FAA/Pixels but not mine since I updated headshot/logo). I went to the product, right clicked it, select save to Pinterest and bingo, the product photo comes up as an option. Plus, it also ads the link in the pin so when Pinterest lookers scroll over the image, the Visit Site pops up. Here's one of the pins; https://www.pinterest.com/pin/570198002841009865/

Jennifer, all of us get the link in the pin at first... then after a period of time it disappears and gets hidden behind the three dots.

That is what this thread is about... and we think only Sean can fix it by making sure he is a verified merchant.

I clicked on your tote bag link in your last post and your link is already behind the three dots.

Actually, I just tried the way Jennifer mentioned (right clicking on the product) and it didn't put the link on the pin, so it seems to do it sometimes and not other times and when it does, it disappears behind the three dots after a couple of days.

Sorry...I hope it all gets resolved soon.

I just don't understand my issue. Why I am the only one with the issue and I've sent 3 emails with 0 response. They think my issues is the same and I don't think they are reading my email. It's different and I seem to be the only one with the issue I have. So frustrating. This temp fix will help but it doesn't resolve it. If I don't hear anything today I'll post a seperate discussion because I would like to be able to pin again from premium site as normal.

Good idea to post a separate discussion Jennifer since it is a different issue than this one. Mind you, I don't know how long it will take for it to be resolved as I've been waiting over two months.

I'm going to revive this discussion since I have the same problem reported 3 months ago and something more. I've visited a Board I created using a different browser, logged out and through a vpn to make sure I'd see what any other person would see.

Opening several of those pins, some show a small link bellow the three dots pointing to Pixels.com and open the correct page, but many others do not show any type of link. The three dots options doesn't show any link to me. At least logged out and through a vpn. I created pins using 3 different ways without change.

Also, despite opening and clicking the link on those images none of them show up on Analytics. I also pin to two other sites and right after I created a pin if I see the thumb on the board, open it and click the link I almost immediately see that activity on my Analytics (impression, click and outbound click).

But with the pins to Pixels none of that happens. It's like Pinterest doesn't even recognize the existence of them no matter how many pins I do that, which also makes me question if they ever will be shown to others. This is not new. All last year I've created a large number of pins to FAA/Pixels and the invisibility of those pins was total despite having the pins for other sites with visibility. I ended up deleting all those pins.

So, any news or workarounds about this?

Thanks, SP JE Art, for reviving this. I've noticed that too. I used to get some outbound clicks from the "Fine Art America Art Prints for sale" group board, but no more.
In contrast, I have a German language (much smaller 'pool'!) board for the same art prints at another pod where I get a dozen or so outbound clicks per month.

Thanks SP JE Art for bringing this up again. It is so frustrating just waiting and waiting for this to be fixed. Obviously FAA are not doing anything about this issue as the issue has been unresolved for so long.

I just don't understand why other POD sites are verified merchants on Pinterest and FAA isn't, and it would be good if somebody let us know why. Pinterest is the only social media site where I can pin and not feel that I am annoying people because I'm always trying to sell something.

It would be great to have this working for FAA/Pixels because I've been able to track some sales to other sites I'm in coming from Pinterest. Since FAA is by far my best POD site the results could be great if I directed traffic here.

Today, Pinterest just certified my Premium Website on FAA (got a domain directed to it). Let's see if it that makes my work show on Pinterest or if the fact that it's backed by FAA creates the same difficulties.

To add to the previous post, after having my FAA Premium Website verified by Pinterest today, I pinned some images. I clicked on the pin and on the link that it's visible on all of them and immediately they show on the Analytics like all other sites I have.

Pins created by the browser extension also work but could not create using the Pinterest button on the product page..

So, for those who have a Premium Website with a personal domain, if you certify it with Pinterest you can successfully create pins from there.

SP JE Art: Check your pins in about a week. My pins show the link for about a week before becoming buried under the three dot menu, and I don't even have a Premium Website yet, much less a personal domain. So you can't rely on the fact that the link initially shows up. My pins from my other print-on-demand site are "evergreen" - they still show the link years later.

I have my premium site verified ( has been for over a year ) and all of my links from there eventually get hidden behind the three dots. sometimes it takes a couple days and sometimes a week but none of them are showing the site link on the pin up front like they should.

Stephen Fuller / Shelli Fitzpatrick

That is very worrisome. I'll be monitoring the pins I've created.

Is there a reason or suspicion for that to happen, especially in a premium website+domain?

If you read through the earlier posts SP JE Art, you'll see that it may be due to FAA no longer having verified merchant status on Pinterest. In other words, something wholly out of our control. Given the size of Pinterest's audience compared to social media, it's a real loss not to have our links showing there, and one that is magnified for those of us who don't / won't post our work on social media. (And don't bother asking us why we won't post on social media, as it will take the discussion into forbidden territory. I consider it enough to say that I'm never going back, and that's final.)

I totally agree with Stephen. Pinterest is the site I feel the most comfortable posting on and it's frustrating that the links just don't show other than under the three dots. I know I would post much more on Pinterest if the links were there all the time. As Stephen said, we think it is because FAA does not have verified merchant status on Pinterest. We're not getting any feedback from FAA in relation to this discussion so that's not helpful. I would like a definitive answer from FAA as to whether they can solve this issue. Instead we're just left in limbo.

Any progress with this issue?

Well, the news are very disappointing. Just checked the pins pointing to my store on FAA and the links are all missing except for the one on the three dots which I'm absolutely certain that only 0.01% of visitors will click on. My personal website on FAA is claimed on Pinterest and it doesn't matter.

I also have pins linking to a second site and they are mostly all gone just like FAA. It even had a large button and now zilch. As for my third site all links in the pins are active. Even old links are up, which is sad since it's the one which less products for sale (especially print options) and where my commission is the lowest.

Not only my sales crashed hard (-60%) from November to present date compared to previous years, which I absolutely don't understand apart my views having dropped from thousands to almost nothing during the Christmas period, and now can't even promote my work on Pinterest to try counteracting this tendency. So, very disappointing.

SP JE Art - I agree. It's very disappointing. Pinterest is my main social media site and I would love to pin much more from FAA, but if people aren't aware of where the link to FAA is, then what's the point. I would love for somebody from FAA to let us know whether FAA is actually going to become a verified merchant or not and, if so, when. Will this discussion go on forever? It's been three months now!

One thing that does give hope is even if Sean doesn't get his verified merchant status back, Pinterest is always changing so it is possible in the future that they will make changes with this policy.


I have been playing with the idea of adding instructions to my pins that will give the viewer a clue where to find my links in case they don't figure it out on their own. Other than that I just have to have faith that maybe they already know to click the three dots... Not likely but maybe.

At this moment I added right on the first line of the description a little text followed by the URL of the image. So, if anyone is interest all they need to do is copy the url. Also, on each of my pins I added a small bar at the bottom with my website address and the products available.

Shelli and SP JE Art, that's not a bad idea to add instructions to the pin. I think I'll do that too.

Adding the URL is a great idea! Especially since many browsers like mine allow you to right click and "Go to" said URL even if it is not a live link.

I will spend some time editing my pins and adding that as soon as I have some time.

On my latest pins I have added the phrase "Click on the 3 dots at top of pin to go to site" - but adding the url seems like a better idea. I will work on adding that as well.

Such a pity we have to go through all this when there seems to be a simple solution. Maybe there's some reason we're not aware of why FAA is not a verified merchant on Pinterest and won't be in the future. If that is the case, then they should let us know.

I might be the same reason why we can't get the auto post on X/Twitter anymore. If Pinterest started charging money for that privilege like X did then it might be too costly for Sean's liking.